Privacy Policy
Last updated: 30 September 2026
1. Who we are
This website is operated by Construction Design Engineers LTD (CDEL).
Construction Design Engineers LTD
40 Scalby Mills Road
Scarborough
North Yorkshire
YO12 6RW
Phone: 07850 309373
For the purposes of data protection law, Construction Design Engineers LTD is the Data Controller.
If you have any questions about this policy or how your data is handled, please contact us using the details above.
2. What this policy covers
This policy explains how we collect, use, store and protect personal data when you:
- visit cdel.co.uk
- complete a contact or enquiry form
- request information about our services
- enquire about structural engineering, building design, planning or related services
- request a quotation or consultation
- receive emails or communications from us
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. Personal data we collect
Information you provide
-Full name
-Email address
-Phone number (if provided)
-Company or project name (if provided)
-Project address or location (if provided)
-Enquiry details and message content
-Any additional information you choose to share
Information collected automatically
-IP address
-Device, browser and operating system information
-Pages visited and interactions on the site
-Traffic source and referral data
4. How we use your data
We use your data to:
- respond to enquiries and requests
- arrange calls, consultations or meetings
- provide quotations or requested information
- communicate with you about structural engineering, building design and related services
- communicate with you about projects or enquiries
- send service-related communications
- improve website performance and user experience
- maintain security and prevent misuse
5. Lawful basis for processing
We process personal data under the following lawful bases:
- Consent, where you opt in to marketing communications
- Legitimate interests, to respond to enquiries and operate our business effectively
- Contract, where processing is required to provide quotations, manage enquiries or deliver agreed services
- Legal obligation, where required by law, for example accounting or tax
6. Marketing communications
Where you have opted in, we may send emails about:
- services
- building projects or updates
- company news
- relevant information or resources
You can unsubscribe at any time using the link in any email or by contacting Construction Design Engineers LTD (CDEL) using the details on this website.
7. Cookies and analytics
We use cookies and similar technologies to operate the website and understand how it is used.
This may include Google Analytics 4 (GA4), where implemented, which may collect usage data such as page views and traffic sources.
You can manage cookies through your browser settings. Where required, a cookie notice will be displayed.
8. Data sharing
We do not sell your personal data.
We may share data with trusted third-party service providers who support our operations, including:
- website hosting and CRM platforms
- email and communication tools
- analytics providers (e.g. Google)
- calendar and booking systems
- secure file storage services
All providers process data under appropriate contractual safeguards.
9. International data transfers
Some providers may process data outside the UK. Where this occurs, appropriate safeguards are in place in line with UK GDPR requirements.
10. Data retention
We retain personal data only for as long as necessary.
Typical retention periods:
- Enquiries: up to 24 months after last contact
- Customer/project records: up to 6 years for legal and accounting purposes
- Marketing data: until you unsubscribe or data is no longer relevant
11. Your rights
You have the right to:
- access your personal data
- request correction of inaccurate data
- request erasure (in certain circumstances)
- restrict or object to processing
- withdraw consent at any time
- lodge a complaint with the ICO
To exercise your rights, contact Construction Design Engineers LTD (CDEL) using the contact details on this website.
12. Complaints
If you are unhappy with how your data is handled, please contact Construction Design Engineers LTD (CDEL) first.
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
13. Changes to this policy
We may update this policy from time to time. The most recent version will always be available on this page.
